LaurenT

/Lauren Thompson
Lauren Thompson

About Lauren Thompson

Lauren is the Marketing Specialist here at The Hunley Group, she is skilled in analyzing consumer trends and helping to generate creative ideas, and designs to implement growth. Lauren came to Hunley after 5 years in non-profit marketing and planning. Her career originally began in corporate event planning and marketing after graduating from Post University with honors, here is where she found her passion for blogging and social media and has helped Hunley in developing both.

The Hunley Group Blog: The Salesforce Feature that your Company Should be Using During Covid-19

The Salesforce Feature that your Company Should be Using During Covid-19 By: Rob Hansen and Lauren Thompson Contributions from: Jennifer Borkovich   Why should I be using Salesforce Communities with my customers...? During this time of the COVID-19 pandemic, most businesses have had to move from an everyday office to a virtual team. Keeping in touch with and staying engaged with clients in these circumstances is challenging, but now is also when customers need it most. We have seen how Salesforce Communities can alleviate some of these challenges. Customers rely on constant communication, and communities are one way to keep an open conversation, keep customers up to date on projects, and answer questions quickly. What are Communities, and how can it help my customers…? As noted in our team blog post, communities are branded spaces for people to connect online. Salesforce Communities look like any other website but have the power of Salesforce behind them. But Salesforce communities differ from email and other channels in that they are secure and have the data directly accessible from your Salesforce.  You have probably interacted with dozens of Salesforce Communities when you are shopping online or researching a product and do not even realize it. Communities for customers is a self-service that easily connects them to business data, empowering them to manage their [...]

By |2020-05-04T08:51:48-04:00May 4th, 2020|Categories: Blog, CRM, General, team, Uncategorized|0 Comments

The Hunley Group Blog: During Covid -19, Put Your Team in a Community

During COVID -19, Put Your Team in a Community By: Rob Hansen and Lauren Thompson Contributions from: Jennifer Borkovich   Why you should be using Salesforce Communities with your team During this time of the COVID-19 pandemic, most businesses have had to move from an everyday office to a virtual team. Keeping in touch with co-workers and staying engaged with clients in these circumstances is challenging. We have seen how Salesforce Communities can alleviate some of these challenges and keep communication easy and open. What are Communities, and why would my team need one…? Communities are branded spaces for people to connect online. Salesforce Communities look like any other website but have the power of Salesforce behind them. You have probably interacted with dozens of Salesforce Communities when you are shopping online or researching a product and do not even realize it. Communities can be built for any group – Employees, Channel Partners, and even Customers. Communities are easily customizable and secure sites for you to share important information with employees and customers wherever they are and on whatever device they use. In addition to sharing general company communications on the Community, CRM data can be shared securely with full control over who sees what. In a time when face to face collaboration is impossible or not safe, imagine your [...]

By |2020-04-20T12:43:23-04:00April 17th, 2020|Categories: Blog, Building Products, CRM|0 Comments

The Hunley Group Blog: #WFH – Lessons from a 100% Virtual Company

#WFH - Lessons from a 100% Virtual Company The rising threat of the novel coronavirus has forced businesses to scramble to move their teams to home offices. It’s disruptive upheaval; it all feels shockingly different. #WFH (Working From Home) is the new normal. Yet as our country starts practicing Social Distancing, The Hunley Group team members are having a surreal experience. Because there is no change for us. We’re a fully virtual company; have been for the ten years we’ve been in business. Maybe we can share some tips and tricks to help you and your team transition smoothly to our virtual working world. Get a routine in place.  Start your day off the same way you would if you were heading to the office. Get up, dressed and ready, and get to your desk the same time you would in your normal routine. Maintain your regular hours if possible. Relish the fact that you have no stressful commute! Watch the hours! No, not working too few - working too many! One of the benefits of working from home is flexible hours, but you can often get lost in your work because the distance between the mouse and the dinner table blurs. You don’t have to work 9 to 5 but keep the number of hours you work as normal [...]

By |2020-03-23T00:13:54-04:00March 22nd, 2020|Categories: Blog, General|Tags: |0 Comments