All the Services You Need
The Hunley Group offers comprehensive end-to-end services for Salesforce. Our objective is to identify your needs, create custom solutions to meet those needs, and help you maintain your system over time. Our process has been adjusted and refined over the years to make things run smoothly from start to finish.
Build It
Optimize It
Make it Hum
Learn about our service structure and how we can work with your organization to improve your sales process.
Build It
We know your industry. We will get to know your company through our disciplined discovery and requirements definition process.
We will build a blueprint for how to tailor your Salesforce organization based on our deep understanding of your needs. You can feel confident that we will draw on best practices when creating your system blueprint and completing your system build. We will work with you to test each feature to ensure that it fits your organization.
When everything is ready, we will migrate your data and then launch the new system with you, and your team. We will train you, or the trainers, who will take it further. We will be available post-launch for system support and refinement. We will help you focus on adoption and success as dictated by our change management plan.
Each step in the process will ensure that your investment pays off.
Optimize It
Are you already on Salesforce, and in need of new functionality? We build custom applications for clients who are looking for specialized features, and implement new Salesforce products. We work with clients to consult on usability, adoption, consolidation, and migration of existing systems.
If your original implementation is not living up to your expectations, we are here to help. Over time, systems can accumulate messy data, reduced usability, and may be in need of an overhaul. We are industry experts and can get your system back on track. This is some of the most satisfying work we get to do for clients.
Make it Hum
Do you have an existing system in place that you need assistance operating? At Hunley, the concept of Partner takes on a new meaning. More than half of our business comes from clients who lean on us for ongoing support. Through our Managed Services program we’ll tailor services to fit your needs.
One point of contact, many skills.
Dedicated Client Service Manager
Systems Architects & Developers
Process Strategists & Best Practices Experts
Pardot, CPQ, Lead Gen Specialists
Products
Service Cloud
Marketing Cloud
Experience Cloud
Marketing Cloud
Field Service Lightning
CRM Analytics
CPQ
Manufacturing Cloud
Our Support Levels
Outsourced Administration
We assign a certified Salesforce admin to you full-time or part-time, with a team behind them, as needed. We’ll make Salesforce hum without you having to worry about it.
Level Two Support
A dedicated Support Manager coordinates resources takes care of overflow or “I don’t know how” stuff and executes modest adjustments.
Project Execution & Staffing
We’ll scope and execute a series of projects turnkey for you. We can also dedicate full-time or part-time resources.
Steering Committee
MBA-level thinkers will help you define business processes, align best practices and craft roadmaps to get you there.